Few questions and answers

How do I purchase products from Tsenreandwill.com?

To purchase products from our website, simply browse through the different categories or use the search bar to find specific items you are interested in. Once you have found your desired product, click on it to view more details and then click on the "Add to Cart" button. Proceed to the checkout page to complete your purchase.

How long does shipping take?

Shipping times may vary depending on your location. Typically, Lagos orders are shipped within 3-5 business days, and outside of Lagos delivery times can range from 5-7 business days. For more information, please refer to the Delivery & Shipping policy or contact our customer support team.

Can I track the status of my order?

Yes, after your order has been shipped, you will receive a tracking number via email. You can use this tracking number here to monitor the progress and estimated delivery date of your package.

What payment methods are accepted on Tsenreandwill.com?

We accept various payment methods, including major credit cards (Visa, Mastercard, American Express). You can select your preferred payment option during the checkout process.

Are my personal details and payment information secure?

Absolutely! At Tsenreandwill.com, we take the privacy and security of our customers very seriously. We utilize industry-standard encryption technology to ensure that your personal details and payment information are securely transmitted and protected. Be rest assured that your information is kept confidential and used only for order processing purposes by our trusted third-party, Paystack.

What if I have a problem with my order or need assistance?

We are here to help! If you encounter any issues with your order or need assistance with anything related to our products or services, please do not hesitate to reach out to our customer support team. We strive to provide prompt and helpful solutions to ensure your satisfaction.

Write to us for guidance or help